★★★★★ 5
Great product and service after disappointment
Flavor Name: Traditional, Size: 4 Ounce (Pack of 1)
Ive tried a few different brands of biltong and made my own. I have to say that this wasn't my favorite. Believe me, i wanted to like it. The taste was sour and most of the bag was pulverized shreds. :( I did find that letting a bit airdry in a bowl made it a little more palatable, but honestly it'sjust sitting in my fridge still, where normally I'd have eaten the whole bag in a day or so. I will say that there was a decent amount for the price. The texture and cut were good on the whole pieces. Also, some of the bites left a weird coating and nasty taste on my tongue, like baking soda or something, but definitely an off taste.
I had my own beef jerky store for several years, so I'm a connoisseur, but no snob.
-----update 8/13/2019-------
I contacted customer service via the email on the bag and got a response. They sent me a new bag and here is the email I sent them back. Very happy now.
....The biltong showed up last Thursday! I'm sorry i kept forgetting to email you.
It is delicious. It's night and day difference between the bag I got through Amazon originally.
This bag was pristine and the taste is spot on. Every piece is a perfect slice, no shreds or fluff. Dark, rich brown color, not hay colored like the old bag. I really think that the other bag got very hot or something and out the taste off.
Thank you so much. Now I know that if I am in the mood for biltong, Ayoba-yo is a good choice.
Thanks for the customer service as well.....
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Reviewed in the United States on July 2, 2019